viagogo.co.uk
viagogo.co.uk is the UK site of the international ticket resale marketplace that lets fans buy and sell tickets for concerts, sport, theatre and festivals. It aggregates resale inventory from private sellers and brokers, with buyer protection and multiple delivery options for UK events and abroad.
Key strengths
How it works
How viagogo works
viagogo operates as a secondary marketplace: private sellers and professional resellers list tickets for specific dates and seats. Buyers search by event, compare listings with seat locations and prices, then purchase through viagogo’s checkout. Listings show delivery type and seller details; the platform acts as intermediary and applies service fees on top of the seller price.
Buying and payment
When you buy, viagogo processes payment and holds funds until your tickets are delivered or valid entry is confirmed. Payment is online at checkout; card payments and common digital payment methods are typically accepted. Prices vary by seller and can include additional service and delivery fees, so compare listings and total cost before confirming your purchase.
Delivery and guarantee
Delivery options depend on the listing: e‑tickets delivered by email, postal delivery, mobile tickets or collection at the venue. viagogo’s guarantee promises valid entry or a refund/replacement in case of problems such as counterfeit tickets or cancelled events. Contact customer service promptly if you don’t receive tickets in time for the event.
What it sells
Quick verdict
What we like
- Huge inventory of resale tickets for sold-out events
- Buyer guarantee backed by the platform
- Good for last-minute purchases and seat upgrades
- Searchable by date, venue and seat location
Worth knowing
- Service and delivery fees can add substantially to the headline price
- Resale prices are set by sellers and can be much higher than face value
- Occasional delivery delays or listing issues reported by buyers
