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Traveloka is a Southeast Asia–focused travel booking platform that sells flights, hotels, activities, car rentals and holiday packages. Known for a polished app and frequent promos, it delivers e-tickets and hotel vouchers instantly and bundles local experiences with travel bookings.
Founded2012
Best forSoutheast Asian travel bookings and bundled travel services
Price range$$
Ships toIndonesia · Malaysia · Philippines · Singapore · Thailand · Vietnam
DeliveryE-tickets and e-vouchers delivered via email and the Traveloka app
Paymentcredit card · debit card · bank transfer · e-wallets
Key Highlights
✈️Flights & PackagesComprehensive flight search across carriers, plus bundled holiday packages that combine flights, hotels and extras for simplified booking.
🏨Hotels & StaysWide hotel inventory across Asia with instant e-vouchers and flexible payment options — from budget rooms to resorts and apartments.
🎟️Local ExperiencesLocal activities, attraction tickets and city tours bookable through the same app — convenient add-ons for short trips and holidays.
What It Offers
Hotels & Stays
Traveloka lists hotels, serviced apartments and resorts across Southeast Asia and beyond, with searchable filters for price, distance and amenities. Bookings typically yield instant e-vouchers and confirmation in the app; many properties offer free cancellation or flexible rates but terms depend on the specific hotel policy at checkout.
Flights & E-Tickets
Search and compare flights from domestic and international carriers, then receive e-tickets and booking references by email and in-app. Add-ons such as seat selection, baggage and insurance are available for many routes. Fare rules and change/refund policies vary by airline; Traveloka aggregates information but final policy follows the carrier or fare type.
Activities & Transfers
Book attraction tickets, guided tours, airport transfers and car rentals directly in the Traveloka app. Many listings provide mobile vouchers you present on arrival; some partner tours require time-slot selection. This is convenient for same-day plans and last-minute bookings in city destinations across their regional network.
Product Categories
FlightsHotelsHoliday PackagesActivities & AttractionsCar RentalAirport TransferTravel InsuranceTrains & Buses
Quick Verdict
What we like
- Strong coverage across Southeast Asia with localized options
- Polished mobile app with instant e-tickets and vouchers
- Frequent promo codes, bank partnerships and flash sales
- One-stop booking for flights, stays and local experiences
Worth knowing
- Customer-service and refund timelines can be slow for complex issues
- Cancellation and change rules vary by supplier — not always straightforward
- Some listings are third-party and product details may be inconsistent
Help & FAQ
Do you ship physical tickets or items?
No — Traveloka delivers bookings as e-tickets and e-vouchers via email and the mobile app. Physical tickets are generally not provided unless the travel supplier explicitly arranges them.
How do cancellations and refunds work?
Cancellation and refund policies depend on the product and supplier (airline, hotel, tour operator). Start a refund or cancellation in the app or website under your booking; processing times vary and some non-refundable fares cannot be returned.
How can I get discounts or promo codes?
Promos appear in the app, on the website and through bank or partner campaigns. New-user discounts, seasonal flash sales and voucher codes are common — always check terms like minimum spend, eligible routes or hotels, and expiration dates.