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BT operates as a single business, made up of different organisational units. Our business is built around our customers – serving their needs and delivering value to them. We create value for our stakeholders by developing and selling products and services that are an essential part of modern life.

We have four customer-facing lines of business: Consumer, Enterprise, Global and Openreach. They are supported by our internal service unit, Technology.

With over 30 million customers, and more than 620 stores on the high street, we're the largest provider of Consumer mobile and fixed broadband communications services in the UK.


As BT’s online retailer, you’ll find fantastic offers on the latest technology from some of the world’s biggest brands. As well as being the number one destination for BT Products, including Whole Home Wi-Fi, you’ll also find the best in home entertainment and everything you need to turn your home into a smart home from leading smart home providers. Browse our wide range of technology products in our online store, today.

One of the biggest causes for concern among modern families isn’t the threat of a power cut, the freezer stopping working or even running out of chips, but poor wi-fi signal and connectivity. Ask any parents what one of the most frequent causes for arguments at home is and there’s a pretty good chance that they’ll tell you that it’s their children’s rapidly changing mood when the Internet connection drops out.

It's a situation many of us find ourselves in at the moment with the outbreak of Coronavirus. We want to help you get back to work quickly and seamlessly. And make sure you get the most out of your work. Our featured tech is perfect for your home office setup. Or desk. Or dining table. Wherever you find yourself working! Our products range from best-in-class monitors, to laptops and storage solutions for your important files. We've also featured our must-have PC accessories for you to browse - like keyboards and mice - and BT products like Whole Home Wi-Fi and BT home phones that keep you connected at home.