viagogo.com

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viagogo is a global secondary ticket marketplace that connects buyers and sellers for sports, concerts and theatre. The site lists resale tickets for sold‑out events worldwide, offers buyer protection and multiple delivery methods including e‑tickets and mobile transfers.

Founded2006

Best forSold-out events and last-minute ticket purchases

Price range$$

Ships toWorldwide

DeliveryE-tickets, mobile transfer, courier or venue collection depending on seller and event

PaymentMajor credit cards

Key points

🌍Global inventoryListings from sellers around the world for major sports fixtures, stadium concerts and theatre performances — good for finding tickets when primary channels are sold out.

🔒Buyer protectionviagogo provides a buyer guarantee and secure checkout to help protect payments and transfers, including replacement tickets or refunds in many cases.

🎟️Last‑minute accessFilters, interactive seat maps and mobile/e‑ticket delivery make it possible to find and receive tickets quickly for events with changing availability.

How it works

How the marketplace works

viagogo is a peer‑to‑peer resale marketplace: individual sellers and brokers list tickets with seat and price details. Buyers search by event, date and seat location, then purchase through viagogo’s platform. Sellers set asking prices, and viagogo handles payment processing and often coordinates delivery or transfer to the buyer.

Pricing and fees

Prices on viagogo reflect resale market demand and may be above face value for sought‑after events. The platform applies service fees and sometimes delivery or processing charges at checkout. Always review the final total and seat row information before purchase to avoid surprises on price and location.

Buying and delivery

Delivery methods depend on the seller and event: common options include e‑tickets, mobile transfer, couriered paper tickets or collection at the venue (will call). viagogo typically shows estimated delivery type on the listing and offers customer support and guarantees if tickets do not arrive or are invalid.

What it sells

SportsConcertsTheatre & MusicalsFestivalsComedyFamily & AttractionsClassical & OperaVIP & Hospitality

Pros & Cons

What we like

Huge selection of resale tickets for sold‑out and international events
Buyer guarantee and secure payment processing
Useful filters, seat maps and mobile delivery options
Good for last‑minute purchases and hard‑to-find seats

Worth knowing

Prices often exceed face value and can include high service fees
Fees and final total may not be clear until checkout
Some listings come from brokers — variability in delivery speed

Common questions

How are tickets delivered?

Delivery varies by listing: e‑tickets and mobile transfers are common, but some sellers use couriered paper tickets or venue collection (will call). The listing page indicates the expected delivery method and timing.

Can I get a refund if I can't attend or the event is cancelled?

viagogo’s buyer guarantee covers many situations: if tickets are invalid or the event is cancelled, they typically offer replacement tickets or a refund. Refunds for buyer‑initiated cancellations are limited; check the guarantee and listing terms.

Are there discounts or promo codes?

Promotions and discount codes are occasionally offered by viagogo or regional partners. Because prices are set by sellers, discounts are limited; always check the site and promotional emails for any active offers before purchasing.