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Staysure is a UK-based travel insurer best known for policies tailored to older travellers and anyone with pre-existing medical conditions. The site offers single-trip and annual multi‑trip options, cruise and winter-sports add-ons, online quotes and 24/7 emergency assistance for UK policyholders.

Best forUK travellers, particularly over‑50s and those needing declared pre‑existing medical condition cover

Price range–

Ships toUnited Kingdom

Highlights

🧳Focused travel coverSpecialist travel insurance for over‑50s and older travellers, with policies designed around the needs of this age group.

❤️Medical condition coverKnown for underwriting travellers with pre‑existing medical conditions and offering a dedicated medical screening service during quote.

⛴️Cruise & extrasDedicated cruise and winter‑sports add‑ons, plus cancellation, baggage and 24/7 emergency assistance options.

Details

Policy types

Staysure sells single‑trip and annual multi‑trip travel insurance tailored for UK residents. Online quote tools let you compare cover levels, excess options and add‑ons such as cancellation or baggage protection. Policies typically allow family and couple pricing and include optional extras for activities — read policy wording for limits on duration and age‑related exclusions before you buy.

Medical cover

A core feature is cover for declared pre‑existing medical conditions; Staysure runs a medical screening during quote to assess eligibility and pricing. Emergency medical expenses are central to most policies, with higher premiums or exclusions for some conditions. Always declare all health issues up front: non‑disclosure can invalidate claims. Specialist advisors can guide customers aged 50+ through policy options.

prescription medicines and blister packs

Cruises & claims

Staysure offers specific cruise insurance options that account for ship itineraries and onboard medical needs, plus winter‑sports cover for ski holidays. The insurer provides 24/7 emergency assistance and a claims team to handle medical repatriation and trip cancellations. Keep documentation (receipts, medical reports) to speed claims; note policy excesses and any activity exclusions before travelling.

Verdict

What we like

Specialist focus on over‑50s and those with pre‑existing medical conditions
Straightforward online quotes with dedicated medical screening
Cruise and winter‑sports add‑ons available
24/7 emergency assistance and a UK‑based claims team

Worth knowing

Premiums can be higher for older travellers or complex medical histories
Policy terms and exclusions are detailed — require careful review
Services are primarily for UK residents only

FAQ

How will I receive my policy documents?

Most Staysure policies are issued electronically immediately after purchase; you can download and print documents from your account. If you need physical copies, contact Staysure customer service to request them — charges may apply.

Can I cancel my policy and get a refund?

Yes. UK customers usually have a 14‑day cooling‑off period from purchase to cancel for a full refund, provided the trip hasn’t started and no claim has been made. Special rules can apply for single‑trip policies bought close to departure, so check the policy wording for details.

Does Staysure offer discounts or promo codes?

Staysure sometimes runs seasonal promotions and savings for multi‑trip policies or couples. Promo codes and offers vary; check the website or sign up for email alerts. Eligibility and discount levels depend on policy type and cover options.