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Home of Osaki Titan
While providing high quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you're a returning customer or a first-time buyer, your satisfaction is our top priority.
Titan makes it our number one priority to help you relax, meaning you can enjoy a more active lifestyle. We work directly with the world's top manufacturers of massage and relaxation products to fit your expectations both in health and cost. Everyone here at Titan Chair LLC strives to maintain the best service in the industry while being completely transparent and providing accurate information about our products.
We thank you for your interest and hope to meet all of your expectations!
My Massage Chair did not come with a zipper tag?
Yes! That is correct. For many of our massage chairs there will not be a zipper tag attached to the zipper head. This is a safety feature that the manufacturer has included in the production of the chair to make sure that small children are not able to access the inner portion of the chair. You can easily move and adjust the zipper by placing a paperclip into the zipper head to move it around freely.
How do I check the fuse?
When your chair is not powering on, the first step is to check the fuse located on the back side of the chair. The fuse is what conducts the energy between the power source and the chair. Sometimes the fuse can be blown out, causing the chair to not power on. All chairs come with an extra replacement fuse located in your manual packet or attached to the inside of the fuse placement.
How do I install the footrest with the clips included?
All of our chairs will come with footrest clips that keep the footrest firmly attached to the base portion of the chair. You can find these clips either in the manual packet included or in your footrest box. These clips easily slide into place on the metal bracket bar between the footrest and base brackets of the chair. You can check out our standard footrest installation video here: See more >
